When you need a new roof or repair work, you deserve a process that is clear, predictable, and built to protect your home from day one. At Reliance Roof Troop, we believe the only surprises should be how easy we make the experience. We handle every detail with the same precision whether we are replacing a roof on a ranch home in Schererville or a two-story in Valparaiso. Here is exactly what happens from the moment you call us until the last nail is secured.
Step 1: The Call
Your experience begins when you speak with one of our friendly office team members. We will ask a few quick questions about your home, the age of your roof, and any issues you have noticed. From there, we set your on-site inspection within two to five days. We never make you wait weeks for an estimate. You will know exactly when we are coming and who will be showing up.
Step 2: On-Site Inspection
This is not a quick glance from the driveway. Your roofing specialist will climb your roof, inspect every valley, ridge, and flashing joint, and check your attic ventilation and insulation. Many roofers skip this step, which is why unexpected costs show up later. We give you a detailed written proposal that includes every material and service you will receive, so there are no surprises on the final invoice.
Step 3: Booking Your Project
Once you approve your proposal, we get your project on our schedule. Most Northwest Indiana homeowners see a lead time of two to four weeks for roofing work. This allows us to order your materials, confirm our certified crews, and make sure every piece is ready for a smooth installation. If you have storm damage or an urgent need, we prioritize you and can often move even faster.
Step 4: Installation Day
Our crew arrives early, introduces themselves, and begins by protecting your home. We cover flower beds, shrubbery, siding, and windows. We lay out tarps to catch debris and protect your driveway. Throughout the job, you will have a dedicated point of contact who keeps you updated on progress. Most homes in the area are completed in one to three days, and 90 percent of our projects finish in two days or less if the weather holds.
At the end of each day, we run powerful magnets across your yard and driveway to remove stray nails and debris. Homeowners often tell us their property looks cleaner than before we arrived.
Step 5: Final Inspection and Warranty
When the last shingle is in place, a member of our leadership team walks the property with you to make sure every detail meets our high standards. We double check all flashing, ventilation, and clean-up. Once you are completely satisfied, we provide you with your written workmanship guarantee and manufacturer warranty documents.
We have had homeowners call us years later after a major storm just to say their roof is still in perfect condition. That is exactly the kind of long-term peace of mind we aim to deliver.
Why Our Process Matters
A roof is not something you replace often. That is why our process is designed to be as stress-free as possible. You will always know the next step, the expected timeline, and the person to contact if you have questions. By the time the final nail is driven, you will not just have a roof you can trust. You will have a roofing company you can trust for decades to come.
If you are ready to protect your home with a proven process and a roof built for Northwest Indiana weather, call Reliance Roof Troop today to schedule your inspection.
