Privacy Policy for Reliance Roof Troop

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

Personal Information:

• Name

• Email address

• Phone number

• Physical address (if submitted for estimates or service)

• Project details or comments submitted via contact forms

Non-Personal Information:

• Browser type

• IP address

• Device type

• Pages visited

• Time spent on site

• Referring source or search engine

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries or service requests

• Provide estimates or schedule inspections

• Communicate with you regarding your project or our services

• Improve our website and services

• Analyze website traffic and performance

If you sign up for our newsletter or updates, we may also send you occasional promotional emails. You may opt out at any time.

3. Lead Tracking and Analytics

We may use tools such as:

• Google Analytics

• Facebook Pixel

• Lead tracking software or CRM systems

These tools help us understand user behavior, track conversions, and improve marketing efforts. These tools may use cookies or similar technologies to collect non-personal information.

4. Cookies

Our website may use cookies to improve your browsing experience, including:

• Saving form data during visits

• Remembering user preferences

• Tracking analytics data

You can disable cookies in your browser settings, although some features of the site may not function properly without them.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist with operations (e.g., web hosting, CRM platforms)

• Contractors or team members managing your project

• Third-party analytics or marketing platforms (data is anonymized or limited to non-sensitive use)

All third parties are required to protect your information and use it solely for the services they provide.

6. Data Security

We take data security seriously and use industry-standard measures to protect your information. However, no online transmission or storage system is completely secure. We recommend you take steps to safeguard your own devices and browsing activity.

7. Your Rights

You have the right to:

• Request access to the data we hold about you

• Update or correct your personal information

• Request deletion of your data

• Unsubscribe from communications

To request any of the above, please contact us at info@reliancerooftroop.com

8. External Links

Our website may contain links to other websites or service providers. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies before submitting any information.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has submitted personal data, please contact us and we will remove it.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. Your continued use of our website indicates your acceptance of these updates.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, you may contact us at:

Email: info@reliancerooftroop.com
Website: https://reliancerooftroop.com